Fix Your Student Housing Wi-Fi: When Laptops Won't Connect But Phones Do



Learn how to configure Outlook on a new laptop or phone with ease...




Long-Term Fix (Optional, If You Control the Router)




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If disabling the antivirus resolves the issue, consider using built-in Windows Defender as it is less likely to cause conflicts.

Some Huawei routers give out broken IPv6 DNS settings, so disabling this avoids future issues.

If the error occurs during a Windows update, the Windows Troubleshooter can help identify and fix the problem.

If you’re using an old LTE (4g) router as a switch or access point, your laptop might be getting incomplete or invalid DNS settings.



Some Huawei routers give out broken IPv6 DNS settings, so disabling this avoids future issues. In shared networks like those at Yo-Kylä student village, this kind of problem is surprisingly common. If you’re outdoor signs for business using an old LTE (4g) router as a switch or access point, your laptop might be getting incomplete or invalid DNS settings. Phones are smarter about working around that. If disabling the antivirus resolves the issue, consider using built-in Windows Defender as it is less likely to cause conflicts.




Step 4: Clear DNS Cache





What are your first 3 steps in troubleshooting email receiving issues?