Office 365 Issues and How to Fix Them

Ask about engineer certifications, escalation processes, and ticket response metrics. Budget and workforce are invaluable resources at the state and local levels of government, and both are hard to come by. Increasingly complicated IT environments and aging workforces only make things harder. Solving cases is part of our DNA, from written SLAs to managed escalations to Microsoft we take care of it all and we can for your team too. Our Premier Support includes service delivery from Designated Support Engineers and Technical Account Managers.

After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find the needed solution. Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. Check the version of Microsoft Office installed on your computer and your subscription name and expiry date.

If you have forgotten your password for the Office 365 account, try to recover or reset the password. If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period. The steps to access the repair tool vary depending on your operating system. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. As an Office 365 admin, you can check Office 365 service health.


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